Legal information · version 1.0

Terms of service

Effective 4 September 2026

Purchasing an eSIM

You must provide accurate traveller information, confirm device compatibility and pay the displayed price before activation.

Service availability

Coverage, speed and activation depend on the destination, device and mobile-network provider. Do not remove an installed eSIM that you intend to recharge.

Account and order security

Keep order-recovery and recharge links private. Contact Visa Compass promptly if you believe a link or account has been compromised.

Support

Contact Visa Compass support with your order number for purchase, activation or connectivity assistance.